1. Questions about the company and market
Where are the company's main customers?
We have customers in Asia, America, and South America, particularly in the automotive industry.
Where have you exported molds?
Japan, China, Indonesia, Mexico, Brazil and the United States.
Do you have branches or partners in other countries?
We have a network of partners in Japan, China, Indonesia, and Mexico.
Why should customers choose your molds?
We offer comprehensive solutions, covering design, manufacturing, testing, and after-sales service, with a focus on quality and competitive prices.
2. Questions about business collaboration
Are mold sets ordered in quantity?
For molds, we accept orders starting from one set and can also produce spare parts.
Do you offer mold trials before delivery?
Yes, we can conduct trials with our partners and fine-tune molds until they meet our specifications before delivery.
Can we co-develop new parts with customers?
Yes, we have a team that can collaborate with customers to develop prototypes and new molds.
How long is the mold warranty?
We can provide mold warranties based on the terms and conditions (if desired) for the number of shots used as agreed in the contract.
3. Gain insight into the perspectives of those interested in strategic or long-term partnerships, such as:
Does your company have an environmental or ESG policy?
We prioritize the use of recyclable materials, reduce milling/cutting waste, and invest in environmentally friendly wastewater filtration systems.
What is your customer confidentiality policy?
We can sign contracts with all customers and restrict access to internal files only to the relevant team.
4. Mold Life Span
What factors affect mold life?
The main factors are:
Mold material
Mold temperature
Injection pressure
Maintenance frequency
Cooling system design
If you want to extend the life of your mold, what options are available?
We recommend surface treatment (PVD, Nitriding), the use of special steel grades such as Dievar, or a cooling system design that optimizes the cooling of the workpiece.
Can molds with a lifespan exceeding 300,000 shots be produced?
Yes, we can. Special materials may be used, which may increase production costs, but can save costs in the long run.
5. Mold Maintenance
Can we provide mold maintenance or repair services after delivery?
Yes, we can. If you are in an area with our partners, we can send an on-site service team or send the mold back to our factory in Thailand for maintenance.
If a mold problem such as flash, burn marks, or cracks begins, what should you do?
Immediately stop use and inspect the problem area. Send us photos or videos for initial analysis. We will then provide recommendations for repair or improvement as soon as possible.
Can your mold be designed for easy maintenance?
Yes, we prioritize mold design with easy disassembly of parts, such as slides, inserts, and core pins, to facilitate long-term maintenance for customers.
